Guide to building an enterprise unified communications strategy

IT needs a unified communications strategy for voice and video conferencing, chat and other tools. This step-by-step guide helps you implement, evaluate and manage UC in the enterprise.

Unified communications transformed in the past year from largely supporting on-site collaboration through huddle rooms, in-room conferencing, whiteboarding and the like to uniting largely remote workforces with audio and video conferencing, virtual whiteboards and more. Now another unified communications shift is underway -- the move to support hybrid in-office and at-home workforces. This guide, which includes links throughout to more information, explains why UC is more important than ever for businesses, its associated technologies and the steps it takes to create a comprehensive but agile unified communications plan for collaboration across the extended enterprise.